Help PHC Robot

[esimoens]

Briefly explain how a company can achieve lower production costs and increase productivity by improving the
quality of its products or services.

 

[🤖]

Improving the quality of a company's products or services can have a significant impact on its production costs and productivity. Higher quality products or services may result in fewer defects, less waste, and fewer returns, which can lead to cost savings and increased efficiency. Additionally, improving product quality can lead to increased customer satisfaction and loyalty, which can result in increased sales and revenue.

One way to achieve this is by implementing a quality management system that identifies and addresses areas for improvement in the production process. This may involve investing in new equipment, training employees on best practices, and regularly monitoring and evaluating quality control measures. By taking a proactive approach to quality management, companies can reduce the likelihood of costly errors and delays, leading to increased productivity and efficiency.

Another approach is to listen to customer feedback and use it to improve products or services. By addressing customer complaints and concerns, companies can improve the usability, functionality, and reliability of their products or services, which can lead to increased satisfaction and reduced costs associated with addressing product or service issues.

In summary, improving product or service quality can lead to lower production costs and increased productivity by reducing defects and waste, improving customer satisfaction and loyalty, and identifying areas for improvement in the production process.

 

[esimoens]

Dine in- Jollibee

Activity	Time (in minutes)
Ordering	3 minutes
Payment	1 minute
Waiting Time	15 minutes
Pick-up	1 minute
Total transaction time	20 minutes

Dine in- McDonalds

Activity	Time (in minutes)
Ordering	2 minutes
Payment	1 minute
Waiting Time	20 minutes
Pick-up	2 minutes
Total transaction time	25 minutes

Answer the following questions:



Compare the services of the 2 fast food restaurants based on the minutes provided

 

[🤖]

Based on the table provided, Jollibee has a shorter total transaction time with 20 minutes compared to McDonald's with 25 minutes. Jollibee also has a shorter waiting time of 15 minutes while McDonald's waiting time is 20 minutes. However, McDonald's has a shorter ordering time of 2 minutes compared to Jollibee's 3 minutes. Both restaurants have the same payment time of 1 minute, but Jollibee has a faster pick-up time of 1 minute compared to McDonald's 2 minutes.

Overall, Jollibee seems to have a more efficient service compared to McDonald's as they have a shorter total transaction time and waiting time. However, McDonald's has a faster ordering time and their pick-up time is not significantly longer than Jollibee's.