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Closed Load central - free sim activation - free lang

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example po kapag na activate na sim ko. anong sestima ng pagbili ng load or saan ako makakabili ng eload para ma retail?
pwde ka sa akin magpa lagay ng laman or directa ka loadcentral through bank account transfer nila.
Pero mas madali sa akin magpa lagay ng laman if pa active ka ng sim.
 
Paki check sa baba :)

FREQUENTLY ASKED QUESTIONS
LOOKING for something? Hit CTRL + F on your keyboard and type the keyword you want to find.



LIST OF ACCESS NUMBERS


Smart/TNT Access Numbers

09209456856

09209456857

09286863097

09286863098

09286863078

09286863079



SUN Access Numbers

09228504340

09224512799



Globe/TM Access Numbers

09178662418

09052031349

09052031336

09052031345

09052031346



Customer Service Support:

TXT Hotline: 09285067310

Email: help@loadcentral.com.ph

Hangouts: new.acct.lc@gmail.com

( AVAILABLE FROM MONDAY TO FRIDAY 8:30 AM TO 9 PM, SATURDAY – 9 AM TO 9 PM, SUNDAY – 10 AM TO 6 PM)



Verification Team Support:

TXT Hotline: 09285083355 ( Automated)

Follow up Hotline: 09228331150

Email: admin@loadcentral.com.ph

Hangouts: lc.veruniwiz@gmail.com

( AVAILABLE FROM MONDAY TO FRIDAY 9:00 AM TO 5 PM, SATURDAY – 9 AM TO 12NN, )







· How to fix Webtool Account-related Error Messages?



Wrong Username and Password

  • Request for a Password Reset
If the username is a mobile number;

RESET<space>FL/SL send to 09285067310

If the username is alphanumeric; Send email request to: techsupport@loadcentral.com.ph

  • Now, your new password after reset is 1234567. Change it immediately. Given password expires at 12 midnight.



Access Denied, please contact LoadCentral Helpdesk
– 8 invalid login attempts

If the username is a mobile number;

RETOFF<space>SMS password send to LC Access Number

If the username is alphanumeric; Send email request to: techsupport@loadcentral.com.ph





Webtool access is Locked– either default password or retailer FL and SL are the SAME

If the username is a mobile number;

UNLOCK<space>SMS password send to LC Access Number

If the username is alphanumeric; Send email request to: techsupport@loadcentral.com.ph





· How to fix Android Account-related Error Messages?



Cannot Proceed Excemption 111 -incorrect username inputted

  • Client should enter a correct username.


Cannot Proceed Device not allowed

  1. The account was already enrolled in another device/application
  2. There is an existing account that enrolled on the current device
  3. The device had reformatted
To fix: Send email request to: techsupport@loadcentral.com.ph





Cannot Establish Connection

  • Internet connection problem only


LoadCentral has stopped ….

To fix: Just follow the procedure

Ø Go to FILE MANAGER
Ø Choose SD CARD or any of your external storage where it is stored
Ø Search the “MOUNTED” folder
Ø Then delete the file on the said folder

Once done, kindly login again the account and a prompt message will appear, just download it. Make sure that the file was downloaded successfully in order to proceed in logging in.



Common Transaction Error ….

TOP-UP FAILED error means that the product you tried to re-load is not fitted to the buyer’s number.

Other Possible reason below:

  • The buyer’s number is currently registered to the TELCO promo.
  • The mobile number was not applicable to the TELCO promo.
  • Congested network or timeout from the Telco’s system.
  • Buyer’s number should maintain minimum load in order to process the promo.




What are FL and SL?

Password levels for Retailer:

FL – for SMS sale transaction
SL – for signing in to the LoadCentral Webtool

Here are the password levels for Sub-Dealers/ Dealers:

FL password – for signing in to the LoadCentral Webtool, and/or for SMS transaction
SL password – for confirmation to proceed with the registration of a certain account and wallet transfer transaction into the Loadcentral Webtool (online)





What is GRO?
Gross Retail Override

The value displayed on your GRO is just an indicator of your total earnings from the start and cannot be redeemed/converted to cash. Earnings is automatically credited to your loadwallet whenever your retailer/s makes a sale.





New LoadCentral Security Feature

The One time PIN or OTP is an additional feature developed by LoadCentral for more secure and safe transaction process. It is a 6-digit code that enables webtool user to add an extra layer of security to every account transaction.

To activate the OTP, you are required to use your ACTIVE mobile number, where the validation PIN will be sent. In case you did not receive the PIN within 5 minutes, you can select RENEW OTP to receive new validation PIN.



Watch the quick video guide to know the step-by-step process of activating your OTP >> You do not have permission to view the full content of this post. Log in or register now.



In case of lost/stolen mobile phone, contact us at techsupport@loadcentral.com.ph to manually remove the registered number and prevent compromising your account.


NOTE:
OTP is optional. You may activate it or not.
 
Please yung magpa active be sure my extra load kayo, need nyo mag change ng password after ma register yung same nyo :)

Please wag e capital letter ang name.

Thanks
 
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