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Closed Tips when your gcash account is locked

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chefax

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Sino nakapag try na dito na nah lock yong gcash account nila?

Just this evening, na lock yong account ko dahil mali ang nalagay kung password. Tumawag ako sa 2882 as advice by globe through text, but unfortunately hindi ako maka connect sa customer service. Since need ko talaga ma unlock and nakakapagod din pumunta sa Globe outlet kaya humanap ako nang paraan. Parang BDO 'We find ways'.

Ito na:

Step 1: Call 211- nag try ako nang walang load pero hindi makatawag kaya nag load ako nang 10 pesos
Step 2: Sundin lang and automated voice kung anong advice na pundutin hanggang may offer for customer service
Step 3: Ask CSR na GCASH ang concern mo and kung maari e transfer ka sa customer service for GCASH.
Step 4: pag nasa Gcash CSR kana, ask them to reset your PIN at mag send sila nang reset PIN sa sim number mo.

Tips: Make sure to know your remaining balance and most recent transaction na ginawa mo sa Gcash bago na lock.

Hope it will help.


Simple thanks naman sa matulungan.
 
saakin nag email lang ako, den hingin nila info mo. tapos no. tapos binigyan nila ako ng temporary mpin kaya naopen ko ulit gcash ko.
 
thanks ts
keep sharing
Hello po,just wanna share at mag tatanong nlang din po baka alam nyo po pano ko ma recover ung savings ko sa gcash ko,ni lock po kasi ng gcash ung account ko kanina taz tumawag po aq sa 2882 at na unlock nman po at na change na ung pon ko pero naglulat po aq pag inquire ko zero balance na po card ko na dapat may laman pong 17k
 
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