In cases where an SSD is stuck in a frozen state and you are unable to delete or format any files, there are a few troubleshooting steps you can try.
1. Power cycle the SSD: Disconnect the power supply and remove the SSD from your system. Wait for a few minutes and then reconnect everything. This can sometimes reset the SSD and resolve the issue.
2. Update firmware: Check if there are any firmware updates available for your Kingston SA400S37/120GBKCN SSD. Sometimes, firmware updates can address known issues and improve overall performance. You can visit the Kingston website and download the appropriate firmware update tool for your SSD.
3. Use a different computer or port: Try connecting the SSD to a different computer or a different port on your current computer. This will help determine if the issue is specific to your system or the SSD itself.
4. Check SATA cable and power connectors: Ensure that the SATA cable connecting the SSD to your motherboard is securely attached at both ends. Also, check the power connectors to make sure they are not loose or damaged.
5. Seek professional help: If none of the above steps work, it may be necessary to consult a professional data recovery service or contact Kingston's customer support for further assistance. They may have specific tools or procedures to diagnose and fix the issue.
It's important to note that attempting any data recovery or troubleshooting steps can potentially result in data loss. Therefore, it is recommended to back up your data regularly to avoid permanent loss.
