Closed Pldt home fibr problem

[Fafatsai26]

Need help po, meyo weird to, kasi yung iba ang problema ay mang block ng Users, kami is paano maka connect.

Plan : Fibr 1299 5Mbps

Problem : Wi-Fi Client / Connected User but no Internet

Situation :
Since nag pakabit kami nito nung November. Yung mga first users nakaka connect sa Internet using Wifi.
Pero yung ibang mga phones/Tabs di maka connect sa internet, pero connected sa Wi-Fi. .

Una namin tong naranasan sa TV namin, connected siya sa LAN pero not sa internet. So nag wired kami (RJ45) and it worked.
Sa ngayon, kapag may bisita kami or may bagong phone, hindi maka connect sa internet.
Mayroon po bang nakaka alam paano to maayos.

SALAMAT po. Happy New Year.

 

[Nhadz003]

Sa mga master jan tulong po

 

[the_flash]

Did you try resettin the router? Downgrading or upgrading its firmware? Or Get a pc or laptop po then open command prompt, type
ipconfig /flushdns then enter
ipconfig /renew then hit enter
ipconfig /release then press enter
Then restart your laptop and router see if the laptop or other device can connect to the internet wirelessly

 

[msstar]

baka naman po kasi sa 5g kayo kumonek

 

[PHC-John-Bore]

wag 5ghz, sa 2.4ghz lng sir.. ung 5ghz is limited need pa ng compatible device

 

[Fafatsai26]

wag 5ghz, sa 2.4ghz lng sir.. ung 5ghz is limited need pa ng compatible device

Thanks, nag bukod na ako ng SSID for 5hz. Big help po kayo! Salamat

 

[Fafatsai26]

baka naman po kasi sa 5g kayo kumonek

Thanks po, Just realized my mistake sa SSID, salamat po !

 

[Fafatsai26]

Did you try resettin the router? Downgrading or upgrading its firmware? Or Get a pc or laptop po then open command prompt, type
ipconfig /flushdns then enter
ipconfig /renew then hit enter
ipconfig /release then press enter
Then restart your laptop and router see if the laptop or other device can connect to the internet wirelessly

Thanks sa pro tips sir, Tried this also! Big help!