What's new

Help Paano ayusin LOS converge?

I understand your frustration with the delay in your LOS convergence and the difficulty you're having in getting a response from your customer service (CS) representative. It's important to keep in mind that sometimes CS representatives can be overwhelmed with inquiries and may not be able to respond immediately.

However, there are a few things you can try to do to get a response. First, try reaching out to the CS representative through a different channel, such as a phone call or live chat, if available. You can also try following up through email or social media, as some CS representatives may be more responsive through these channels.

If you still haven't received a response and you feel like you're not getting the assistance you need, you can escalate your concern to a higher level of management within the company. You can try reaching out to the company's customer service hotline or sending a formal complaint through their website or social media accounts.

It's important to remember to remain polite and respectful in your interactions with customer service representatives. While delays and unresponsiveness can be frustrating, being kind and patient can go a long way in resolving your concern.
 
Back
Top