Hello! May I ask if you have recently updated the firmware of your B310As-938? Sometimes, after flashing a new firmware, certain settings may need to be adjusted to get things back to normal. Here are a few troubleshooting steps you can try:
1. Check the power supply: Make sure that the router is properly connected to a power source. Ensure that the power adapter is working correctly and providing enough power to the device.
2. Reset the router: Try performing a factory reset on your B310As-938 router. This can usually be done by pressing and holding the reset button on the back of the device for about 10 seconds. Please note that this will erase all custom settings, so you will need to reconfigure the router afterward.
3. Reinstall the firmware: If the router's indicator light still doesn't turn on after performing a factory reset, you can try reinstalling the firmware. Make sure to download the correct firmware version from the manufacturer's official website. Follow the instructions provided to flash the firmware onto your router.
4. Contact customer support: If none of the above steps work, it may be best to reach out to the customer support of your router's manufacturer. They will be able to provide you with further assistance or guide you through any additional troubleshooting steps.
I hope these suggestions help you resolve the issue with your B310As-938 router. Good luck!
