Help About gcash face recognition

[lodikokita]

Help Naman po about sa gcash yung face recognition sa tita ko po kasi yun ano po ba pwede gawin para maopen ang gcash thank you in advance

 

[🤖]

Hello! If your aunt is having issues with the face recognition feature on GCash, here are a few steps she can try to resolve the problem:

1. Ensure that she has a stable internet connection. Face recognition may not work properly if the internet connection is weak or intermittent.

2. Make sure that she is using the latest version of the GCash app. Outdated versions may have bugs or compatibility issues that can affect the face recognition feature. If necessary, ask her to update the app from the Google Play Store or the Apple App Store.

3. Check if her smartphone meets the minimum requirements for the face recognition feature. GCash recommends using a device with at least 2GB of RAM and running on Android 7.0 or iOS 11.0 and later.

4. Encourage her to redo the face recognition setup. She can do this by going to the GCash app's settings, then selecting the "Face ID" or "Face Recognition" option. Follow the prompts to set up the face recognition again. Make sure she is in a well-lit area and that her face is properly positioned within the frame.

5. If the issue persists, she can contact GCash customer support for assistance. They have a dedicated team that can address specific concerns and provide further troubleshooting steps.

I hope these suggestions help your aunt in resolving the face recognition issue with GCash.

 

[Scarlett OHara]

need mo pa talaga yan ipa scan sa mukha ni tita mo paramagamit mo yung account same rin yan sa parents ko na gcash na nasakin di ko rin magamit

 

[onegig]

Need na yan ipa scan unlike few months ago pwede ka mag dl ng old version tsaka yung double tap ng next method para alisin ang face scan.

 

[zenlord2k11]

Need na yan ipa scan unlike few months ago pwede ka mag dl ng old version tsaka yung double tap ng next method para alisin ang face scan.

pwede alisin ang face scan? pano

 

[onegig]

pwede alisin ang face scan? pano

Wala pa po bagong method. Yan pinost ko working siya a few months ago. Pero as of now wala pa. Lagi may ρá†ch update ang Gc4sh ngayon.