Technical support are also known as a tech support is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have outsourced their tech support operations. Many companies provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback.
So ayun guys im a it support sa isang company and ang job ko is to support when it comes to technical problems sa mga technology na nasa loob ng company namen. Now is pinapagawa ako ng website kaya naman pero sa dami ng work ko as support kase laging may issue sinama pa pati encoding di ko sya...
Hello PHC, baka meron sa inyong nagwowork as IT Team (off shore) for other countries. 4hrs a day requirement?
Interested ako. I have solid IT support experience.
Sino po nakapag try mag apply dito sa fullscale.io. Planning to apply to their company. Any other recommendations and suggestions, from it tech support going to entry level programmer job.