I'm sorry to hear that your wife is having trouble accessing her Facebook account. Recovering a Facebook account can be a frustrating process, but there are a few steps you can take to try and regain access. Here's a step-by-step guide to help you:
1. Start by visiting the Facebook login page and clicking on the "Forgot account?" link located below the login form.
2. On the next page, you'll be asked to enter the email address or phone number associated with the account. If you're not sure which one was used, try both options.
3. After entering the email or phone number, click on the "Search" button. If Facebook recognizes the information provided, it will display the account associated with it. Select the account that belongs to your wife.
4. In the next step, you'll be given some recovery options depending on the account's security settings. These options may include sending a verification code to the email address associated with the account or sending a reset link to the email address or phone number.
5. Choose the appropriate recovery option and follow the instructions provided by Facebook. If you choose to receive a verification code, make sure to check your wife's email inbox, spam folder, and social or promotions tabs. If you choose the reset link option, make sure to click on the link within the specified time frame.
6. Once you have completed the recovery process and gained access to the account, it's important to review the account's security settings. Check for any suspicious activity, update the password to a strong, unique one, and enable two-factor authentication for added security.
If none of the above steps work, your wife can try reaching out to Facebook's support team directly. They may be able to assist further in the account recovery process. Your wife can find the contact information for Facebook's support team by visiting the Help Center on the Facebook website.
Remember, it's always a good idea to keep a record of your login details, use unique and strong passwords, and regularly update your account's security settings to prevent future account access issues.