Tutorial : For TNT User
Nakuha ko lang to. Sana makatulong sa inyo.
Call Hotline *888
Choose
1
1
3 (call, text & data experience)
1 (data experience)
Important:
Sabihin lang na nawala ang data indicator at di na maka-access sa internet pero ang call and text ok naman.
Be prepared when asked about
- sites and apps used (like whatsapp). Sabihin lang na nagbabad sa paggamit ng video call nito at gumamit din ng mga free sites tulad ng freebasics.com, freenet app, etc.
- Name (Don't give your complete name, nickname ok na).
- Last promo registered.
- Last day of access.
- Location (Barrio, Town, Province, Landmark like Town Hall, etc)
- Phone used.
- Signal on the phone (H+, 3G, 4G etc)
The technical assistant will ask you to wait and check your sim profile.
You'll be informed later that there's data misalignment on your sim.
The technical assistant will prepare a report and you'll be asked to wait for the reference number.
Good luck!
Nakuha ko lang to. Sana makatulong sa inyo.
Call Hotline *888
Choose
1
1
3 (call, text & data experience)
1 (data experience)
Important:
Sabihin lang na nawala ang data indicator at di na maka-access sa internet pero ang call and text ok naman.
Be prepared when asked about
- sites and apps used (like whatsapp). Sabihin lang na nagbabad sa paggamit ng video call nito at gumamit din ng mga free sites tulad ng freebasics.com, freenet app, etc.
- Name (Don't give your complete name, nickname ok na).
- Last promo registered.
- Last day of access.
- Location (Barrio, Town, Province, Landmark like Town Hall, etc)
- Phone used.
- Signal on the phone (H+, 3G, 4G etc)
The technical assistant will ask you to wait and check your sim profile.
You'll be informed later that there's data misalignment on your sim.
The technical assistant will prepare a report and you'll be asked to wait for the reference number.
Good luck!