Referral Hiring - WFH Setup (Temporarily)

[haji09]

Ano po qualifications ng report analyst

Ito po for Reports Analyst

Job Category:
Information Technology
Location:
Pasay City, Philippines
Position Type:
Full Time

Job Description

Who we are

For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

• Develops Operations reports and provides analysis of delivery and quality performance.
• Performs analysis by creating reports, charts, and graphs of findings in support of business operations.
• Monitor, analyze and report the production and quality variances from standard.
• Provides weekly management reports such as but not limited to Dashboard, Volume and SLA Report, SBT Report, CIP, Gap Analysis.
• Delivers work according to timelines, meeting tight deadlines while working on multiple, simultaneous tasks.
• Works on a shifting basis, working extra hours as necessary to ensure work is completed according to agree upon deadlines and quality standards.
• Coordinates with other departments as needed.
• Requests assistance and guidance from the Operations Management when necessary.
• Carries out other related functions that may be assigned from time to time.
• Abides by the company policies and rules and act in a professional manner.
• Recommend and implement changes to operational processes and practices.
• Ability to lead and manage projects.

What you"ll get

• Work with brilliant minds, often within a global capacity;
• Comprehensive Benefits package that includes ρáíd time off, medical, dental and vision, and much more;
• Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

Why we"re different

• Brazilian and privately owned company;
• Agility, flexibility, and innovation are in our DNA;
• Flat organizational structure which enables faster communication and decision making;

Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: You do not have permission to view the full content of this post. Log in or register now.


Job Requirements


What do you need to succeed?

• Graduate of a 4-year course preferably.
• 1-3 years" of Reporting Analyst experience in a BPO company.
• Ability to analyze and interpret data, identify solutions, exercise independent judgment.
• Understanding of database tools and languages.
• Excellent numerical ability.
• Knowledge of and advanced skill in using personal computers and their applications such as MS Excel, MS Word, MS Access, and other basic programs such as the use of internet and computer-based communication tools.
• Good listening skills and ability to take detailed work instructions.
• Keen attention to details.
• Ability to organize work and prioritize tasks.
• Good verbal and written communications skills in English.
• Trustworthy, honest, and cautious in handling sensitive information and documents and has proven personal and professional integrity.
• Ability to work independently or with minimum supervision.
• Open to feedback and constructive criticisms.
• Excellent attendance record.
• Patience and flexibility in responding to frequently changing requirements and/or management styles.
• Good interpersonal skills and the ability to work with diverse groups of people throughout all levels of the organization.

Kindly email me at hajichuwa@gmail.com if interested po.

Thanks!

 

[haji09]

Helpdesk Technician
Report analyst

Ito po for Reports Analyst

Job Category:
Information Technology
Location:
Pasay City, Philippines
Position Type:
Full Time

Job Description

Who we are

For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia.

What will you do?

• Develops Operations reports and provides analysis of delivery and quality performance.
• Performs analysis by creating reports, charts, and graphs of findings in support of business operations.
• Monitor, analyze and report the production and quality variances from standard.
• Provides weekly management reports such as but not limited to Dashboard, Volume and SLA Report, SBT Report, CIP, Gap Analysis.
• Delivers work according to timelines, meeting tight deadlines while working on multiple, simultaneous tasks.
• Works on a shifting basis, working extra hours as necessary to ensure work is completed according to agree upon deadlines and quality standards.
• Coordinates with other departments as needed.
• Requests assistance and guidance from the Operations Management when necessary.
• Carries out other related functions that may be assigned from time to time.
• Abides by the company policies and rules and act in a professional manner.
• Recommend and implement changes to operational processes and practices.
• Ability to lead and manage projects.

What you"ll get

• Work with brilliant minds, often within a global capacity;
• Comprehensive Benefits package that includes ρáíd time off, medical, dental and vision, and much more;
• Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.

Why we"re different

• Brazilian and privately owned company;
• Agility, flexibility, and innovation are in our DNA;
• Flat organizational structure which enables faster communication and decision making;

Take a look for yourself
Here's one of our own, talking about the culture, space and growth opportunities: You do not have permission to view the full content of this post. Log in or register now.


Job Requirements


What do you need to succeed?

• Graduate of a 4-year course preferably.
• 1-3 years" of Reporting Analyst experience in a BPO company.
• Ability to analyze and interpret data, identify solutions, exercise independent judgment.
• Understanding of database tools and languages.
• Excellent numerical ability.
• Knowledge of and advanced skill in using personal computers and their applications such as MS Excel, MS Word, MS Access, and other basic programs such as the use of internet and computer-based communication tools.
• Good listening skills and ability to take detailed work instructions.
• Keen attention to details.
• Ability to organize work and prioritize tasks.
• Good verbal and written communications skills in English.
• Trustworthy, honest, and cautious in handling sensitive information and documents and has proven personal and professional integrity.
• Ability to work independently or with minimum supervision.
• Open to feedback and constructive criticisms.
• Excellent attendance record.
• Patience and flexibility in responding to frequently changing requirements and/or management styles.
• Good interpersonal skills and the ability to work with diverse groups of people throughout all levels of the organization.

------------------------------------------------------------------------------------------------

Ito po for helpdesk technician

Job Category:
Helpdesk Technician
Location:
Pasay, Philippines
Position Type:
Full Time
Duration:
Long Term

Job Description

Who We Are
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (helpdesk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 24,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia.

Here Are Some Tips And Guidelines To Help You Better Prepare With Your Application With Us:

• Complete your primary government mandated pre-employment ID number (SSS, TIN, PAG-IBIG, PHILHEALTH), and Medical Examination. Your health is important to us. We want you to be physically fit for work to jumpstart an exciting career with Stefanini.
• TIN is applicable for applicants with work experience only.
• Immediately submit your required documents to our Recruitment Team when advised.

Job Requirements


What Will You Do?

• Provide technical end-user support via telephone, email, or web chat.
• Provide restorative or maintenance actions to resolve end-user problems.
• Respond to end-user problems based on standard procedures.
• Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.

What Do You Need To Succeed?

• Bachelor's degree or vocational in IT-related courses is a plus.
  1. Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
• Excellent in oral and written English communication.
• Excellent customer service skills.
• Must consistently meet or exceed required performance criteria.
• Able and willing to take several calls a day when necessary.
• Familiarity and good working knowledge in PC hardware and software troubleshooting.
• Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
• Prior BPO experience in Technical Support is a plus.
• Familiarity with ticketing system, a strong advantage.
• Must be willing to work in different shifts.
• Fresh graduates are encouraged to apply.

Kindly email me your resume po at hajichuwa@gmail.com

 

[cybercurochan11]

Hi idol, opening pa rin ba, interested ako sa job post..

 

[index00]

Hi idol, opening pa rin ba, interested ako sa job post..

kamusta sir nag apply kana sa stefanini?

 

[Onli n d pilipins]

Remote Desktop support(Non voice)Tech Support (Non voice) baka meron po anu po requirements ?