GOMO Expired sim

[pumechathez]

Last wednesday, i received a message stating thay my Gomo sim will expire if i will not redeem points before 24hrs.. I was able to redeem points before the day ends...yet, the fillowing day, my sim got deactivated...are you able to fix this GOMO.?
thanks

 

[PHC - Taguro]

Hindi na po yan mababalik, Same with me my gomo sim got deactivated because no reload and no points conversion happening, sadly as per customer service, they cant reactivate the deactivated sim since it is disposable and not recyclable.

 

[pumechathez]

Kapanget nmn...nag load nmn aq 2x...yet i don't use the sim frequently kc pang emergency qo lng tlga xa...haaaixt...sayang

 

[PHC_LaCe12]

basa ka kase sa terms and conditions ng every telco wag lang maniniwala sa ads lang

Kapanget nmn...nag load nmn aq 2x...yet i don't use the sim frequently kc pang emergency qo lng tlga xa...haaaixt...sayang

may text nga if malapit na expire ang gomo sim di pala na notice yan

 

[PHC-ruel]

Dapat maka load ka ng promo like 399 no expiration within one year. Kasi if hindi. Ma deactivate