turn off the device kuya. and do this
press and hold the volume up button + home button + power button simultaneously for 5 seconds. or until you see the samsung logo.
then you are now at the recovery menu.
navigate to wipe data/ factory reset by pressing the volume down or up button. and press the power button for confirmation/enter. select yes.
Try q po iyan pero nong nag logo prompt na xa bitaw q button tapos diretso nmn po xa loading lng di po xa napunta sa recovery menuturn off the device kuya. and do this
press and hold the volume up button + home button + power button simultaneously for 5 seconds. or until you see the samsung logo.
then you are now at the recovery menu.
navigate to wipe data/ factory reset by pressing the volume down or up button. and press the power button for confirmation/enter. select yes.
Tapos anu sunodturn off the device kuya. and do this
press and hold the volume up button + home button + power button simultaneously for 5 seconds. or until you see the samsung logo.
then you are now at the recovery menu.
navigate to wipe data/ factory reset by pressing the volume down or up button. and press the power button for confirmation/enter. select yes.
Tapos anu sunod
Salamat po sa mga nag comment at nag suggest
Na hard reset q na po xa at ok na po
Ang ginawa q po
Volume up+ power button+menu button