Good afternoon. I loaded 459 today on my gomo sim through gcash but it did not receive on my sim..nabawas namn sa gcash balance ko kaso walang load na pumasok..pahelp namn po, need ko yung load as a studemt tas last allowance ko rin yung ginamit ko..please po
ganyan din nangyarin sakin, nagload ako kanina 7pm tapos di ko na received yung load atsaka nabawasan yung gcash balance ko ng 599 at di nag reflect sa transaction history
Finally po, kahapon lang dumating yung load ko... nag submitbticket lang ako sa gcash, try nyo din po.
gCash help center, submit ticket, fill up the form, tas attached file(ito yung screenshot nyo for gcash load confirmation) tas submit lang....24 hrs magmemessage po cla, its either refundan ka or mapasok yung load mo..
Punta ka po sa inyong gcash profile tas pindutin mo yung help, tas scroll ka lang..may nakalagay submit ticket jan, just click nalang po, idederetso ka nya dun sa form, tas fill up..and submit