Ma unblock pa. Hi there, Fujiko. We’ve checked your account. Our system has detected your number to have irregular usage on your device which may be an offense to Smart’s policies/terms and conditions. We suggest that you send us a written complaint letter with your signature and contact number in it saved in PDF together with a photocopy of your valid government ID with picture and signature. Our investigation officer will call you as soon as they receive your documents within 72 hrs. We appreciate your cooperation. Yan sabi ng tatalinong mga hunghang