ano ba hotline or customer care ng Gcash? hindi matawagan ang 2882
Call 2882
If your support request is urgent, you may call the GCash hotline number
2882 to speak to a customer service representative. The GCash hotline is available everyday from
Monday to Sunday, 8:00 AM to 5:00 PM and is toll-free for Globe subscribers.
PLDT, Smart and other non-Globe subscribers may call
(02) 7730-2882. Airtime and long-distance charges may apply.
Send an Email
Another way to contact GCash support is to send an email to
support@gcash.com.
Here’s an email template that you can use (be sure to edit it with your own information):
Dear GCash,
I am a registered GCash user with mobile number 09123456789. I would like to report a problem with my GCash transaction wherein I failed to receive the money from my PayPal cash-in (replace this with your own issue). I have included the following information for your investigation and resolution:
Name: Juan dela Cruz
GCash Number: 09123456789
Amount: 500.00
Date and Time of Transaction: April 4, 2021, 8:30 PM
Reference Number: 000123456789
Thank you so much and I’m looking forward to hearing from you.
Sincerely,
Juan dela Cruz
In most cases, a GCash customer service representative will reply within 24 hours.
Send a Message on Twitter
If you have a Twitter account, you can tweet or send a direct message to the official GCash page on Twitter
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Log in or register now.. Include your ticket number if you have already submitted a support ticket.
Frequently Asked Questions
Is the GCash hotline available 24/7?
The GCash customer service hotline number
2882 is available from Monday to Sunday, 8:00 AM to 5:00 PM.
Is the GCash hotline free of charge?
Yes, the GCash customer service hotline is toll-free for all Globe and TM subscribers. Non-Globe and landline callers may be charged the prevailing airtime and interconnection rates.
How can I call the GCash hotline from my landline phone?
To call the GCash hotline via telephone, dial
(02) 7730-2882. If calling from overseas, please include the country code
+63 at the beginning.