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Help Shoppee app ayaw na sa rooted device?

arsenal1205

Intel® Xeon® Gold
Contributor
hindi ako banned, hindi rin ako nag farming nor i did not violate their terms, nakaka browse naman ako ng mga items at sellers, pero when i checked my cart walang nalabas same din doon sa account details pati yung mga past orders ko. BTW i use shoppee sa luma kong phone which is rooted.

kaka update ko lang kahapon ng app still ayaw parin.

ayaw na ba talaga sa rooted device ang shoppee apps? wala naman siyang warning or popup na nag sasabing "your device is rooted".

sa mga rooted users diyan, hindi na rin ba nagana yung mga ibang functions ng shoppee app?
 
Same issue I'm having with my Shoppe app but my device isn't rooted, but I used my account recently from my other devices that is rooted. Do you think that was the issue? They were able to detect it and thought maybe I was violating the terms and agreement?
 

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