treck12345
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- Jan 27, 2016
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First hit 
button thanks
Procedure:
1. *********** blocked Globe sim on your phone. Dial 211 and wait for the operator to speak. The following are the number sequence to get through their customer representative:
2. Then your call will be redirected to a Globe customer service representative.
Tell your concern that you lost 3G/4G/HSPA+/LTE signal because when you're enabling your mobile data, 3G/4G/HSPA+/LTE signal or icon is not showing or flashing and when you try to browse, your browser shows 'no internet connection' error.
3. These are some of the possible questions that the customer representative will ask, so be sure to prepare informations regarding to these questions:
4. After you gave all the important informations, the Cust. Rep. will provide a reference number for you to be able to follow-up your concern, so PREPARE PEN AND PAPER to record your reference number.
5. Done! Just wait for 24-48 hours and you will receive a message that your data connection is activated.
Optional 1: If you didn't receive any activation message within 24-48 hours, contact Globe Customer Service hotline 211 again. Just repeat the same procedure in accessing the Globe Customer Service Representative. Tell the customer representative to followup your concern and give your reference number.
Optional 2: If the unblocking sim via 211 doesn't really worked for you, choose one of these two alternative ways.
Option 1. Load 50 Pesos or above and register Globe surf promos .
Option 2. Buy another Globe LTE Prepaid Sim Card which costs 50-80 Pesos depending on the store price.
REMEMBER: To avoid your sim being blocked again by Globe:
button thanksProcedure:
1. *********** blocked Globe sim on your phone. Dial 211 and wait for the operator to speak. The following are the number sequence to get through their customer representative:
Note: The number sequence may change when Globe updated their system or their USSD code, but the step-by-step process will likely be the same, so just remember it.
2. Then your call will be redirected to a Globe customer service representative.
Tell your concern that you lost 3G/4G/HSPA+/LTE signal because when you're enabling your mobile data, 3G/4G/HSPA+/LTE signal or icon is not showing or flashing and when you try to browse, your browser shows 'no internet connection' error.
3. These are some of the possible questions that the customer representative will ask, so be sure to prepare informations regarding to these questions:
After asking your location, there are times that the customer representative will check first the status of cellsite tower on your location to check if its the cause of the problem. If the Cust. Rep. found out that the cellsite is not the problem, he/she will proceed on asking other infos below.
After that, the Cust. Rep. will contact Globe Tech Supports to assist you on your concern and will ask the following:
4. After you gave all the important informations, the Cust. Rep. will provide a reference number for you to be able to follow-up your concern, so PREPARE PEN AND PAPER to record your reference number.
5. Done! Just wait for 24-48 hours and you will receive a message that your data connection is activated.
Optional 1: If you didn't receive any activation message within 24-48 hours, contact Globe Customer Service hotline 211 again. Just repeat the same procedure in accessing the Globe Customer Service Representative. Tell the customer representative to followup your concern and give your reference number.
Optional 2: If the unblocking sim via 211 doesn't really worked for you, choose one of these two alternative ways.
Option 1. Load 50 Pesos or above and register Globe surf promos .
Option 2. Buy another Globe LTE Prepaid Sim Card which costs 50-80 Pesos depending on the store price.
REMEMBER: To avoid your sim being blocked again by Globe:
- Avoid downloading large files. As much as possible, your download limit must be 1GB below only.
- If you're using USB dongle on PC, try You do not have permission to view the full content of this post. Log in or register now.and set limit to automatically disconnect your connection when you reach the limit.
- If you're using smartphone, especially android, you can set a limit for mobile data usage, just go to Settings > Data Usage (Under Wireless and Networks) > Tap on "Set mobile data limit" > Adjust the red line to set a hard data-usage limit or Adjust the orange line to set an alert data-usage amount.
- Have an extra sim card and make a cycle of sim card replacements in your modem/phone at a timely manner.
