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Closed How to unblock data that was blocked using tp20 promo?

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ourtxt

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In my own experience, ang unblocking ay pwede lang sa mga na-block gamit ang TP20 promo. Nag-try ako sa iba kong sim na ginamitan ko ng WHATS10, hanggang ngayon blocked pa rin.

WHY TP20 only? Ang TP20 ay may kasamang unlimited data for FB & Messenger.

Call Hotline *888
Choose
1
3 (call, text & data experience)
1 (data experience)

Important:
Sabihin lang na currently registered sa TP20 at nawala bigla ang data connection indicator at di na maka-access sa internet.

Be prepared when asked about
- sites and apps used (like facebook & messenger). Sabihin lang na nagbabad sa kapapanood ng videos sa fb at paggamit ng video call sa messenger. Gumamit din ng mga free sites tulad ng freebasics.com, freenet app, etc.
- Name (Don't give your complete name, nickname ok na).
- Last promo registered (sabihin TP20 lang).
- Last day of access.
- Location (Town, Province)
- Landmark (Tell them that you are approximately 20 meters away from the Municipal Hall)
- Mobile phone used.
- Signal on the phone (H+, 3G, 4G etc)

The technical assistant will ask you to wait and check your sim profile.
You'll be informed later that there's data misalignment on your sim.
The technical assistant will prepare a report and you'll be asked to wait for the reference number.

Hope this helps.

(This is an update to my previous unblocking post).
 
Nung nag load po ako ng 10 pesos regis kopo tele10 pinang conect kpo ng injec tas pag patay kopo ng data charge k cp k tas mag dadata n ulit ako biglng ayw n mag on ng data p help po boss
 
Nung nag load po ako ng 10 pesos regis kopo tele10 pinang conect kpo ng injec tas pag patay kopo ng data charge k cp k tas mag dadata n ulit ako biglng ayw n mag on ng data p help po boss
Tawag lang kayo sa hotline *888. Sabihin niyo lang yun lang yun ginamit ninyong promo at bago pa lang simcard ninyo.
 
Unfortunately nagbago na procedure nila although ipapa submit ka parin nila ng id etc. Pero sasabihan ka nila na may unusual usage sa sim mo and they couldn't restore it. So there's no use of submitting what they ask if in the end they stll won't restore your data connection
 
di na po gagana ang trick na yan the 2nd time base on my xp... kasi same number na block pero 1 week na wala pa rin
 
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