MANILA - Bad news for Globe Telecom Inc
subscribers, as the Ayala-
led telco on Thursday announced
"minimal" service disruptions at
the start of next month. In a letter to
subscribers, Globe president Ernest Cu said the disruption, which would
happen March 2-5, would
be caused by the first phase of the telco's
IT modernization. "As with
most upgrades of this scale, we are
spending significant effort to minimize any impact on you, so any impact will be
small and
temporary. During this period, you will
still be able to call, text and
browse," the letter read. Among the issues
that Globe subscribers would encounter during the four-day
period of disruption are the
following: - For Globe postpaid and Tattoo
postpaid, subscribers will
be unable to register with promos, except
for all roaming promos, which will remain available even during the transition
period; - The
first bill after migration will be delayed by
three weeks, but the
payment due dates will be adjusted
accordingly; - The bill will undergo changes depending on the cut-off
date and the time Globe
completes transition to the new system,
with the nature of the
changes to be explained as a subscriber
receives the notice; and - For Globe prepaid, Touch Mobile, Tattoo prepaid and
Tattoo@Home,
the disruption would be "minimal," as
subscribers would continue to
enjoy the same service levels. The
company will spend $90 million to upgrade its IT system. This would be on
top of the $ 700-million
network modernization, which Globe
expects to complete next
month. The telco earlier said 90 percent of
its network modernization is complete. At end-December, Globe had 33.12
million mobile phone subscribers and 1.3
million broadband
subscribers. Source: http:// interaksyon.com/business/5556...e-
announces-4- day-service-disruption-with-it-upgrade
subscribers, as the Ayala-
led telco on Thursday announced
"minimal" service disruptions at
the start of next month. In a letter to
subscribers, Globe president Ernest Cu said the disruption, which would
happen March 2-5, would
be caused by the first phase of the telco's
IT modernization. "As with
most upgrades of this scale, we are
spending significant effort to minimize any impact on you, so any impact will be
small and
temporary. During this period, you will
still be able to call, text and
browse," the letter read. Among the issues
that Globe subscribers would encounter during the four-day
period of disruption are the
following: - For Globe postpaid and Tattoo
postpaid, subscribers will
be unable to register with promos, except
for all roaming promos, which will remain available even during the transition
period; - The
first bill after migration will be delayed by
three weeks, but the
payment due dates will be adjusted
accordingly; - The bill will undergo changes depending on the cut-off
date and the time Globe
completes transition to the new system,
with the nature of the
changes to be explained as a subscriber
receives the notice; and - For Globe prepaid, Touch Mobile, Tattoo prepaid and
Tattoo@Home,
the disruption would be "minimal," as
subscribers would continue to
enjoy the same service levels. The
company will spend $90 million to upgrade its IT system. This would be on
top of the $ 700-million
network modernization, which Globe
expects to complete next
month. The telco earlier said 90 percent of
its network modernization is complete. At end-December, Globe had 33.12
million mobile phone subscribers and 1.3
million broadband
subscribers. Source: http:// interaksyon.com/business/5556...e-
announces-4- day-service-disruption-with-it-upgrade