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Help Globe At Home Sim No Internet and Data Allocation Issue

Nag load po ako nang SURF4ALL99 nung 04/12 pero di na ako nakapag internet and panay surfalert yung modem ko ..
Nag load ulit ako kanina .. same promo .. di pa rin makapag net ..
BAL and SURFALERT lng may reply si globe .. walang reply pag DATA BAL ..
Anyone has same issues ?
Sayang yung 200 ko ..
 

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