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G·TM Globe at home homesurf199 bug

JayPaisen1221

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I really need help, I know this is a bit weird, but last week I've registered my wifi to homesurf199 and 4 days later the remaining data was 2gb I think, then I registered it to a brand new promo which is homeshare199 and then when I checked my data balance earlier this morning, it said it was 20+GB. Then around 1:00PM my homesurf199 expired and all my data balance with my homeshare199 were gone too. My homeshare199 was supposed to expire next week, but it was gone. Is this a bug?
 
May chance meron kasi ako nahunt before nireg ko tapos after 2 days binisita ko ung 25gb naging 40
 
Ako ulit to, di ko po ma intindihan kung ano ang hunt na sinasabi niyo sorry po newbie pa ako diyan. At saka nag pa unli ako ulit kahapon ng homeshare199 pero hindi lumabas yung data na 20gb at yung freebie lang yung makikita ko
Screenshot_20211127-105410_Globe At Home.jpg
 

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Wala po akong ginawa, nag pa unli lang po ako ng promo pero kinain lang yung load ko at di na lumabas yung promo
 
sa akin lagi 2x beses na 1gb lang lalabas sa wifi ko na advance lte, at ngayon sa maliit na wifi 1gb lang lalaban, ginamit ko yung 199 homesurf, bwesit
 

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