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Help Faulty 2nd hand laptop

Do Yi

Established
Mga lods, naka bili ako ng 2nd hand laptop. 24k po sya dati binenta samin 12k, 1 yr palang daw sa kanila pero nung tinatanong ko kung asan papeles di masagot. 1st week sira na yung keyboard samin, di na po muna namin hinabol kasi minsan naaayos po, minor lang naman, but on 2nd week it is even worst, nagsisirasira na yung screen ng laptop nag kakaguhit at nag iba na ang kulay. Sabi ko we want full refund, nag mamalabis lang ako dito pero alam kung impossible yun, so how much should be price it kung mag kataon? Or may better options oa po ba? Like may habol pa po ba sa refund to. Or maybe 80% refund smthng like that? Ang kaso kasi we agreed on just 2-3 days lang na warranty. We trusted them. Kaya pumayag kami. TIA
 

Z4ptor

Established
mahirap yan boss, since nag agree ka naman sa warranty, pero try mo nalang pakiusapan ng mabuti, malas lang kung ayaw ng refund kahit sabihin mong 80%
 
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zaii

Elite
Sa ganyang mga senaryo, malabo ang refund eh kahit piso! Pero subukan nyo kausapin ng maganda, wag nyo bruskuhin.


May mga pagkakataon naman na nadadala sa maayos at mahinahon na usapan, kaya subukan nyo pa din. Goodluck sana maayos yan.
 
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