For compatible phones
1. Insert sim to SIM 1 or SIM 2.2. Turn on mobile data (using SIM 1 or SIM 2 or Dito SIM set to network mode 5G/4G/LTE) and location. Toggle on VoLTE option. Text or call to any number.
3. Wait for a text message from 3349.
4. Open the welcome text message indicating your sim is already activated, detailing freebies content data, call, video call and text, look for your initial password (this is for your Dito App log-in).
5. Check if internet/call/video call/messaging are all working.
6. Download DITO app from Google Play
Store/Apple App Store.
7. Log in to DITO App (username is your
mobile number found on your sim bed and
password is from the text message received
from 3349). Explore the App and enjoy.
For non-compatible phones
1. Insert sim to SIM 1 or SIM 2.2. Turn on mobile data (using SIM 1 or SIM 2 or Dito SIM set to network mode 5G/4G/LTE) and location. Toggle on VoLTE option ... if not found .. try to search for means to unhide if there is any means. Like dial code activation. Text or call to any number.
We need to enable VoLTE in order for us to received call & text using our DITO SiM, simply dial below.
Exclusive for Xiaomi Redmi Note 9 dial:
For other devices:
Other phone
3. Go to Settings, look for Connections or
Mobile Network, look for Access Point Names
settings or mobile data settings).
4. Access Point Name : click Add, then type the 4 APN's. We need to create VPN's in order to received a confirmation text from DITO SIM to activate it.
1st
DITO APN
Name: DITO
APN: internet.dito.ph
MCC: 515
MNC: 66
Authentication type: PAP / CHAP
APN type: default,xcap,supl
APN protocol: IPV4 / IPV6
APN roaming protocol: IPV4 / IPV6
Then Save.
2nd
DITO MMS
Name: DITO MMS
APN: mms.dito.ph
MCC: 515
MNC: 66
Authentication type: PAP / CHAP
APN type: mms
APN protocol: IPV4 / IPV6
APN roaming protocol: IPV4 / IPV6
Then Save.
3rd
DITO IMS
Name: DITO IMS
APN: ims.dito.ph
Authentication type: PAP / CHAP
MCC: 515
MNC: 66
APN type: ims
APN protocol: IPV4 / IPV6
APN roaming protocol: IPV4 / IPV6
Then Save.
4th
DITO XCAP
Name: xcap
APN: xcap
Authentication type: PAP / CHAP
MCC: 515
MNC: 66
APN type: xcap
APN protocol: IPV4 / IPV6
APN roaming protocol: IPV4 / IPV6
Then Save.
5. Check signal if data is already working and VoLTE icon now visible on the top right of the main screen.
6. Wait for a text message from 3349.
7. Open the welcome text message indicating your sim is already activated, detailing freebies content data, call, video call and text, look for your initial password (this is for your Dito App log-in).
8. Download DITO app from Google Play
Store/Apple App Store.
9. Log in to DITO App (username is your
mobile number found on your sim bed and
password is from the text message received
from 3349). Explore the App and enjoy.
In the case if you're unable to activate the VoLTE mostly older phones...you cannot use CALL function and usually if you had VoLTE the phone is also ViLTE which means you cannot also use VIDEO CALL.
Notes:
Please update 1st your Android System of your phone to the latest update. Ensure you are within a DITO-coverage area and using a DITO-compatible phone. Check your handset's status bar indicates VoLTE. If it doesn't, go to Settings and turn on VoLTE Call. Check the Network Mode. It should be set to LTE/5G. Ensure that the Call Barring feature on the device is disabled. You can dial #330*0000# to deactivate call barring. Reset network settings (Android Marshmallow and above): Go to Settings > Scroll to and tap either 'General Management' or 'System' > tap 'Reset' or Reset Options' > tap Reset network settings > Confirm Refresh the device or Turn Airplane Mode On and Off. Insert SIM in another device. If this issue is persistent, please connect to Dito Live Agents using Dito App type manual on the chat to chat to live agents or call to 185. You can also use type Help to 185 to view old ssd dito app counterpart...for checking load balance, data balance, call/video call allocation. And to buy promo, download links of Dito App, load and promo expiry.
And please do check their official website at dito.ph for more info.