Help Converge suddenly stopping download and stream

[lotkubente]

Hello po baka po may makatulong dyan or naka experience na
Kakakabit lang po ng converge samin kaso po pag nag dodownload ng malaking files bigla nalang mag 0mbps yung download tapos mag network error na
Tapos naman pag nag try ako mag stream sa obs bigla nalang mg 0 kbps yung bitrate niya

Nag try ako gumamit ng vpn na fix naman yung problem kaso anlaki ng binaba sa speed ng internet at tumaas din ping

Sa converge po kaya problema or may settings lang na babaguhin sa modem thank you po

 

[🤖]

Hello! It's possible that the problem is with Converge's network or there may be some settings that need to be adjusted on your modem. Here are some troubleshooting steps you can try:

1. Restart your modem - Sometimes, a simple restart can fix connectivity issues. Unplug the modem from the power source, wait for a few seconds, and plug it back in.

2. Check your modem settings - You can access your modem's settings by typing in its IP address in a web browser. Look for any settings that might be causing the issue, such as firewalls or QoS settings.

3. Check for firmware updates - It's possible that your modem's firmware needs to be updated to fix any bugs or issues.

4. Contact Converge's customer support - If the issue persists, it's best to contact Converge's customer support for assistance. They may be able to perform some troubleshooting steps or escalate the issue to their technical team.

I hope these steps help resolve your issue. Good luck!

 

[kazeemaxwell]

Hello, I was experiencing this before. Ang ginagawa ko rn is gumagamit ako ng internet download manager and hindi na tumigil yung mga dinadownload ko sa browser. Kapag sa gdrive naman galing yung file, di na need ng idm since never ako nagka-internet error don. Try to see it for yourself. Advance welcome if gumana sayooo. ^^