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Closed Need Help > PLDT Home Prepaid WiFI R051 - Intermittent Connectivity

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Moka22

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Hi! New member here

Just bought a new PLDT Home Prepaid wifi, model R051 yung white. Nakaconnect siya through PC and wifi sa phone ko, with full 3 green bars sa signal LED ng modem, pero pag nagcheck ping, I noticed na paputol putol yung connection. Tried changing APN, pero same issue padin. I'm previously using an open-line globe tattoo pocket wifi na hindi naman LTE with smart sim, and wala naman problema sa signal even if both PC and Phone are connected.

Any suggestions on how to fix? and kung ioopenline ba yung modem (Debrand) makakaimprove kaya sa connectivity issue?

Thanks in advance!
 
gaya din sa akin pag 4g sa umaga 9am putol putol ung ping pag lumampas sa 500kbps ginagaw ko. 3g nalang stable kc walang putol, ginam8 ko lang ung 4g ko sa 12pm stable no putol putol. bak8 kaya sino nakakaalam ng ganito problema hindi ako mag pag online game pag 3g. sa gabi lang 12pm
 
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