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Help NEED SUGGESTIONS and you're EXPERTISE

JammyBoy23

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Mga Sir Maam Good Day po ! :)
I know hindi po ito related gaano sa Thread, But i just want to see youre conclusions regarding my problem.
nagkaproblem po ako sa pag troubleshoot ng FAX machine namin (yung fax na may built-in telephone)
ang main problem po is hindi po kami makapag send ng fax message sa mga pinag sesendan namin ng FAX before
napansin namin ito nung time na nag migrate ng lines si PLDT (yung add 8-digit)
pero nakaka receive kami ng FAX msgs.
nag lalabas ng error si fax machine ng error na (Communication Error)
nag troubleshoot kami nag test fax kami sa nearby fax machine namin (nag send ito successfully)
sinabi ni PLDT na hndi da kami naka activate ng NDD kaya d na namin matwagan ang mga hndi compatible sa area code namin.
pero voice call nakakapsok naman sa kanila kaya no need ang NDD, nag try din kami na mag lagay ng extension na fax machine for sending nag eerror padin.
ano po kaya ang possible problem? salamat po.
 

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