1. Send GPRS ON to 211. (A text message reply from Smart will go like this- MMS/GPRS/3G Service Features are already active. Thank you for using our service. 2. Send Roam off to 333. (Prepaid roaming will be deactivated in a few minutes. Thank you for using our service- I am not subscribed to roaming service so I also wondered why?) 3. Send GPRS On to 211 three times. Send MMS On to 211 three times also. Send 3G On to 211 three times also. 4. Turn off your mobile phone for about 30 seconds and turn it on again. 5. After turning on, browse the Smart website, Your Unblock Just in case this does not work, why not try calling *888- Smart Communications hotline. Just tell the customer service representative that you cannot browse the internet. Just tell them that the Smart SIM Card that you are using was just given to you by your workmates.